Hail Damage Roof STL · Straight after
Hail on Your Patio Umbrella: Photograph the Fabric and Pole First
Patio umbrella canopies and poles take hail too. Here is what to photograph and check in St. Louis before you store them for winter.
Most St. Louis patio umbrellas stand open through the warm months and get folded and stored when the first cold front arrives. That is usually when homeowners notice the hail. A dent in the pole or a split in the canopy seam was probably there all along, but the umbrella was in use and nobody looked closely. If a hailstorm came through this season, the umbrella is one more item on the property that needs a dated photo before it goes into the garage or the shed.
Storm and hail
Hail hits an umbrella in two places that matter. The first is the canopy, the fabric stretched over the ribs. Polyester and acrylic fabric will often hold a small impact without a visible tear, but the coating can crack and the stitching where the ribs meet the canopy can pull loose. The second is the pole and the ribs, usually aluminum or steel, which dent. A bent rib can make the canopy sit crooked, and the fabric on the low side then wears faster than the rest.
Look at the top of the canopy first, since that is where hail lands on a domed or flat surface. Hold the fabric up to daylight. A pinhole that lets light through the weave is a real hole. A dark spot that lets no light through may be a crushed coating, and it is worth a close photo with a ruler or a coin beside it so the size is clear. Photograph the stitching at each rib, because a seam line that has popped is often the first failure you will see.
Next, check the pole. Roll it slowly on a flat floor, or sight down its length against a fence post. A bow or a flat spot near the base is evidence of a hard impact. Check the tilt mechanism and the crank as well, because a dented cap can bind them. Photograph the top cap and the spot where the ribs connect to it, from two angles each.
The tabletop and the base need their own look. Glass tabletops chip at the edges, and a chip on a tempered panel is a sign of impact even when the panel is still whole. Metal and resin tables show dents and paint chips, and in St. Louis humidity a paint chip is where rust tends to start. Vinyl-covered cushions take hail poorly, leaving small pits that look like dirt until you wipe them. Photograph those pits with the cushion dry and in daylight.
Why the photo comes before the storage
Umbrellas get stored in garages, under tarps or against a shed wall, and the storage spot is often where a second problem begins. A canopy folded while damp will mildew by spring, and mildew can hide a small impact mark. Dry the fabric fully, then photograph it open in the yard, not in the garage. A photo taken in a dim garage will hide both the dent and any mildew, and you will want both on record.
Keep the umbrella photos in the same folder as your other storm photos, along with the gutters, the roof slopes, the air conditioner fins and the fence. One collection is easier to read later than photos spread across three phones. Umbrella photos show that hail reached the yard, which is useful context, but they do not stand in for a roof inspection. A roof needs its own walk and its own photos, and a dented table is not a measurement of the roof.
What it costs
Price the replacement before you decide on repair. A patio umbrella is often a modest purchase from a furniture store or a home center. A new canopy for an existing frame can cost a large share of the price of a whole umbrella, so ask whether the canopy is sold separately and whether it fits your exact model. A canopy sized for a newer frame may not match an older pole, and the ribs may not line up with the cap.
A repair to a bent pole rarely makes sense. A bent rib can sometimes be straightened, but it seldom sits the way it did, and the joint where it meets the cap may already be weakened. If the pole is bent, replacement is usually the practical route. A stitched canopy repair can be done by an upholsterer or an awning shop, and the price depends on the size of the canopy and how many seams have failed. Get that number in writing before you drop the umbrella off.
Cushions and tabletops are priced separately. Cushion covers are often sold by the piece, and a glass tabletop is cut to size, so a replacement needs exact dimensions and the glass thickness. Measure before you order. Keep each invoice on its own, and do not mix these costs into a roofing estimate. A roof price measures a different job, and comparing the two numbers tells you nothing useful about either one.
If you are weighing a roof repair against a roof replacement, the umbrella numbers will not help you decide. For roof pricing, call the office at (314) 220-2333 and ask for a written scope with photos and measurements of each slope and each roof penetration.
What to ask
Ask whether the store or seller takes back storm-damaged items, and whether the warranty covers hail. Umbrella warranties often cover manufacturing defects and fabric fading rather than weather impact, so read the wording before you assume any coverage. Ask the same question about table and cushion sets. The answer is often no, and it is better to know before you pay.
When you book any repair on a yard item, ask these three questions and get the answers in writing:
- What is the exact item, with its size and model number, that you will repair or replace?
- What photos will you take before and after the work, and will you send them to me?
- What is the price for each piece, and what is the total?
If the storm also damaged your roof, ask the roofer a different set of questions. Ask who writes the scope, whether it lists each slope and each penetration, and whether the photos are originals with their time stamps. A roofer should document the roof and hand you a written scope with photos and measurements to keep. Missouri law (RSMo 407.725) forbids a roofing contractor from representing or negotiating your insurance claim, and from saying anything about paying, waiving or covering a deductible, so any roofer who offers to handle the insurer side is offering something the statute does not allow. Your conversation with your insurer, if you file one, is yours to have.
Finally, ask what the crew will do with the umbrella and the patio set on roof day. If furniture sits under the roof edge, it may need to move before the crew starts. Ask where the crew will stage materials and whether the yard must be clear. Ask for the time window for the work on the roof, and write the answers down so you have them when the crew arrives.
Keys Roofing
Get the roof documented while it is still fresh
This desk is published by Keys Roofing, the roofing, gutter and downspout contractor for greater St. Louis. When you are ready for someone on the roof with a camera, this is the crew that climbs it.
- Licensed and insured, greater St. Louis
- Atlas and Malarkey shingles, installed by the company you call
- Roofing, gutters and downspouts. Nothing else.
- Every photograph on this desk is a real Keys jobsite
Quicker by phone(314) 220-2333
Step ten, today
Send it, get a callback
Send it with the storm date and what you saw from the ground. The office rings back to set a time.